Frequently Asked Questions (FAQ)

General Questions

Q1: What is Consciousness Books Publishing?

Consciousness Books  is an online bookstore specializing in spiritual, mindfulness, self-help, and psychological eBooks, founded by spiritual authors, like Ervin K. Kery, Frank M. Wanderer PhD and R.V. LaCroix.  Our mission is to inspire and guide readers on their journeys of (spiritual) self-discovery. More about us..

Q2: How do I create an account?

Creating an account is easy! Click the “Register an account/ Sign Up” button, fill in your details, and you’re ready to explore and purchase.

Q3: Do I need an account to purchase an eBook?

Yes. Creating an account allows you to access your library anytime and keep track of your purchases.

Purchasing and Payments

Q4: What payment methods do you accept?

We accept all major credit/debit cards and PayPal for secure and convenient transactions.

Q5: How do I know my payment is secure?

We use industry-standard encryption to ensure all transactions are safe and secure. Your payment details are processed by trusted third-party providers (PayPal)

Q6: Can I get a refund if I’m not satisfied with my eBook?

Due to the nature of digital products, refunds are only issued if the eBook is inaccessible due to technical issues or if a duplicate purchase was made. 

Downloading and Accessing Books

Q7: How do I download my eBook after purchase?

After completing your purchase, you can instantly download the purchased Books. You can also access your eBooks after you login to your account.

Q8: What file formats are the eBooks available in?

Our eBooks are typically available in EPUB (general and Kindle) and PDF formats, compatible with most e-readers, tablets, and smartphones.

Q9: Can I read my eBooks offline?

Yes! Once downloaded, you can read your eBooks offline on any compatible device.

Q10: I’m having trouble downloading my eBook. What should I do?

If you’re experiencing issues, try refreshing the download page or checking your email for the download link. If the problem persists, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or by Contact Form

Account and Technical Support

Q11: I forgot my password. How do I reset it?

Click “Forgot Password” on the login page, enter your email, and follow the instructions to reset your password.

Q12: How can I update my account details?

Log in to your account, go to “My Profile,” and update your information as needed.

Q13: What should I do if I encounter a technical issue?

For any technical issues, please contact our support team at This email address is being protected from spambots. You need JavaScript enabled to view it. with a detailed description of the problem.

Other Questions

Q14: Do you offer physical books as well?

Currently, we focus exclusively on digital eBooks. However, we have physical books available at Amazon, Google Play Books, Apple Books and so on. Search for it on google!

Q15: Are there any discounts or promotions?

We occasionally offer discounts, coupons and promotions. Sign up for our newsletter or follow us on social media to stay informed.

Q16: How do I contact customer support?

You can reach us anytime via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by sending an instant message via the blue chat button at the bottom right corner, and we’ll respond promptly.

Didn’t Find What You’re Looking For?

If you have more questions, feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or by Contact Form. We’re here to help!